{"id":15753,"date":"2025-05-16T12:42:57","date_gmt":"2025-05-16T12:42:57","guid":{"rendered":"https:\/\/deneigeurquebec.com\/?page_id=15753"},"modified":"2025-05-18T06:13:20","modified_gmt":"2025-05-18T06:13:20","slug":"livraison-retours","status":"publish","type":"page","link":"https:\/\/deneigeurquebec.com\/index.php\/livraison-retours\/","title":{"rendered":"Politique de retour et remboursement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15753\" class=\"elementor elementor-15753\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-b1fc24d e-flex e-con-boxed e-con e-parent\" data-id=\"b1fc24d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9943a9 elementor-widget elementor-widget-wd_text_block\" data-id=\"f9943a9\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<section style=\"max-width: 900px; margin: 60px auto; padding: 20px; font-family: Arial, sans-serif; line-height: 1.7; color: #333;\">\n  <h1 style=\"font-size: 2rem; color: #001848; margin-bottom: 20px;\">Politique de retour et remboursement<\/h1>\n\n  <h2 style=\"font-size: 1.4rem; color: #001848; margin-top: 30px;\">Retours de services<\/h2>\n  <p>\n    En raison de la nature de nos services (d\u00e9neigement, entretien ext\u00e9rieur, etc.), nous n\u2019offrons aucun retour ou \u00e9change\n    une fois que le service a \u00e9t\u00e9 ex\u00e9cut\u00e9. Si vous avez des pr\u00e9occupations concernant la qualit\u00e9 ou l'ex\u00e9cution du service,\n    veuillez nous contacter dans un d\u00e9lai de 48 heures suivant l\u2019intervention.\n  <\/p>\n\n  <h2 style=\"font-size: 1.4rem; color: #001848; margin-top: 30px;\">Remboursements<\/h2>\n  <p>\n    Nous \u00e9valuons les demandes de remboursement au cas par cas. Un remboursement peut \u00eatre envisag\u00e9 dans les situations suivantes :\n  <\/p>\n  <ul style=\"padding-left: 20px;\">\n    <li>Une erreur de facturation ou de double paiement.<\/li>\n    <li>Une annulation justifi\u00e9e avant le d\u00e9but de la prestation.<\/li>\n    <li>Un service non rendu en raison de circonstances exceptionnelles (ex. : m\u00e9t\u00e9o extr\u00eame, impossibilit\u00e9 d'acc\u00e8s, etc.).<\/li>\n  <\/ul>\n  <p>\n    Pour faire une demande de remboursement, veuillez communiquer avec notre service \u00e0 la client\u00e8le :\n  <\/p>\n  <p>\n    \ud83d\udce7 <a href=\"mailto:info@deneigeurquebec.ca\">info@deneigeurquebec.ca<\/a><br \/>\n    \ud83d\udcde <a href=\"tel:14507829090\">(450) 782-9090<\/a>\n  <\/p>\n\n  <h2 style=\"font-size: 1.4rem; color: #001848; margin-top: 30px;\">D\u00e9lais de traitement<\/h2>\n  <p>\n    Les demandes de remboursement accept\u00e9es seront trait\u00e9es dans un d\u00e9lai de 5 \u00e0 10 jours ouvrables. Le remboursement sera\n    effectu\u00e9 selon le mode de paiement original.\n  <\/p>\n\n  <h2 style=\"font-size: 1.4rem; color: #001848; margin-top: 30px;\">Engagement qualit\u00e9<\/h2>\n  <p>\n    Chez <strong>DENEIGEURQUEBEC<\/strong>, votre satisfaction est notre priorit\u00e9. Si vous avez un probl\u00e8me avec un service rendu,\n    nous vous invitons \u00e0 nous en faire part rapidement afin que nous puissions trouver une solution \u00e9quitable.\n  <\/p>\n<\/section>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique de retour et remboursement Retours de services En raison de la nature de nos services (d\u00e9neigement, entretien ext\u00e9rieur, etc.),<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15753","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politique de retour et remboursement - DENEIGEURQUEBEC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/deneigeurquebec.com\/index.php\/livraison-retours\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retour et remboursement\" \/>\n<meta property=\"og:description\" content=\"Politique de retour et remboursement Retours de services En raison de la nature de nos services (d\u00e9neigement, entretien ext\u00e9rieur, etc.),\" \/>\n<meta property=\"og:url\" content=\"https:\/\/deneigeurquebec.com\/index.php\/livraison-retours\/\" \/>\n<meta property=\"og:site_name\" content=\"DENEIGEURQUEBEC\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-18T06:13:20+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/deneigeurquebec.com\/index.php\/livraison-retours\/\",\"url\":\"https:\/\/deneigeurquebec.com\/index.php\/livraison-retours\/\",\"name\":\"Politique de retour et remboursement - 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